A Simple Key For Telus technical support Unveiled
A Simple Key For Telus technical support Unveiled
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Used to be the chief and the reason I have already been a loyal Telus custiomer For a long time. But This is certainly about to vary!!
Having said that, the most effective just happened. After conversing with Telus company, I was not proud of the plan presented and questioned to generally be tranferred towards the LOYALTY dept. She altered the cost of the info strategy but increased the cost of the phone for any Web of -$1. WHAT A JOKE!!!
00 additional a month. Despite the fact that my agreement claims promo price is for two several years my bill claims it is actually a single calendar year. Immediately after expending an afternoon right now attempting to get support, following the third particular person I spoke they said they are going to investigate it and phone me back again. I did not get a contact again with solutions. This is completely unacceptable. I regret signing up with Telus and may convey to everyone I do know to in no way sign up with them. Away from curiosity I named Shaw and instantly experienced the call answered and the individual I spoke with was clear and articulate. Emotion trapped in a deal and at the mercy of an enormous method which has no aid for its customers.
I remaining Rogers to return to Telus simply because I believed inside the guarantee of better service and good treatment method, but this encounter has long been just about anything but.
I understand it is very discouraging for the reason that I'm Telus customer service in the identical circumstance, nevertheless it truly is concerning the Television sign that's been missing.
after the agent critique my account he claimed I am unable to offer you a offer or credits like you have now with the exiting account, so i just gave up and hangup the cellphone.
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The TELUS staff acknowledges that our work spans many Territories and Treaty spots and we've been grateful for the normal Understanding Keepers and Elders who will be with us currently, whoever has absent right before us and the youth that encourage us.
I'll cancel the many services home and cellular with Telus and tell my family and friends to do so, which was the worst practical experience I received with Telus
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In addition, I used to be disconnected many times when seeking to talk to support and in many cases still left on keep without having resolution.
I have manufactured a number of cell phone calls, I have clicked on "Alternatively, you'll be able to Get hold of our TELUS Administration Team listed here". done the form, without any reaction, and accomplished A further form on MyTelus and in addition go no response.
The TELUS staff acknowledges that our perform spans quite a few Territories and Treaty parts and we are grateful for the normal Information Keepers and Elders that are with us right now, individuals who have long gone just before us and also the youth that inspire us.
Yeah, I’m binding by a two year contract however, I’m only four months in, but I did get somewhere. I assume The executive office termed me these days so I've a mobile phone dialogue with him in an hour or so. We’ll see how that goes.